We take a look in real life, then it is not difficult to find everywhere around the noise of the international practice: cross bank fees and charges is an international practice, open close, "Counting Fee" is the international practice, the Bank Holiday is an international practice out of business, telecommunications monthly fee is received international practice, declined to diners bring their own drinks so the international practice ... ... the numerous international conventions, simply become predatory some domestic units and departments of magic, a fig leaf to seek their own interests. Controlled flights by overbooking management is the current international and domestic airlines commonly used marketing strategies. Overbooking can minimize wasted seat aircraft, to enlarge the number of available seats sold, increasing market supply, thereby reducing the ticket price. Airlines in order to pursue their own interests to maximize the market survey on the basis of tickets by a certain percentage overbooking policy formulation and achieved good earnings results. Currently, airline tickets overbooking has become a profitable "hidden rules." In recent years, because the airline overbooking ticket led visitors make the trip do not check often occurred after the incident airlines often get "international practice" to stall, passengers channel of complaint, and the resulting constant disputes, mediation have the recourse to the law either. Recently, the business sector, Wenzhou City, Zhejiang Province first ticket out of overbooking ticket, an airline in Guangdong on suspicion of acts of fraud over sale of tickets out of 5,000 tickets, this resonates with the opponents, who Those in favor of more. Mature foreign air transport market is complete, flight density, turn signed convenient, it improved compensation in the subsequent measures, passenger overbooking can be generally accepted and recognized. Although the practice of airline overbooking, based on two premises, that is, after prior notice and compensation. In China, this system has changed in the implementation of Shique taste, without the prior informed that after the poor compensation, the terms of their own to take a strong, favorable regulations for visitors turn a blind eye, ignore them. Today, international practice has evolved into a domestic airline to stop the consumer rights protection shield. Passengers bought tickets to go but failed, causing resentment from reasonable. Resolve conflicts is to make visitors aware of the key to airline passengers is not a deliberate deception, the relevant interpretation should be adopted so that they understand this practice, overbooking, and the corresponding signed to make proper compensation for work. Occurs when the overbooking, airlines should learn empathy from the perspective of tourists to find a comprehensive solution to the work carried out around the overbooking to make even more detailed as some. Passengers are worried the real emergency, like passengers are thinking. Overbooking flights is a double edged sword. No overbooking, seat wasted, income impaired; overbooking flights, the airline for compensation for damages is a heavy financial burden, not only that, overbooking airlines will destroy part of the overall image of the resulting loss of customers affect the airline's long-term development. To this end, overbooking occurs, should follow the following principles: the attitude of pro-and fully explained to the visitors associated; did not follow the frequency of flights, as far as possible without overbooking, ticket sales have been super, the ratio should not be over 5%; seats booked, the tickets of passengers should be informed in advance by the method of compensation, and to be marked on the ticket; old and sick pregnant first, go first to people in a hurry, do not worry willing to give some 改签compensation; enhance information communication and timely disclosure of relevant flight to the passenger information. Overbooking flights in the domestic aviation industry has been common, commonplace, intensified the negative impact of the consumer how to protect their rights? Currently, the behavior of overbooking flights, countries do not have specific legislation related to provisions, the CAA is no specific uniform standards. To this end I propose: an early national authorities should improve the relevant laws and regulations, drawn up as soon as possible about the situation of airline overbooking compensation measures and specific standards, to further standardize business practices ticket sales industry.

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